• Free tracked UK delivery
  • 100-day money-back guarantee
  • Dispatched in 1–2 working days

FAQ

Can I use Kalmi during my period?

Yes. Lots of people wear Kalmi on period days for soothing warmth while they get on with things, at home, at work or out.

How does it work?

Fasten the strap around your lower abdomen or lower back, switch it on, and choose your heat level and massage mode with the buttons on the top edge. See How it works for the full guide.

What settings are there?

Five heat settings, reaching up to 60°C at the top level, and five gentle massage modes. You can use heat and massage together.

How do I charge it, and how long does it last?

It charges with the USB-C cable in the box. A full charge lasts up to around 8 hours depending on the settings you use.

Will it fit me?

The elastic strap adjusts to fit most body shapes and sizes.

Can I wear it under clothes?

Yes. It's slim and light enough to sit under most loose-fitting clothing.

What's in the box?

The belt, a USB-C charging cable and a user guide.

Is Kalmi a good gift?

It's one of the most thoughtful things you can give someone who reaches for a hot-water bottle every month. Add a gift note in your basket and we'll send it straight to them. See our gifting guide.

How long does delivery take?

Orders usually dispatch within 1–2 working days. Free tracked UK delivery takes 4–7 working days, and you'll get a tracking link by email.

What if it's not for me?

Every order is covered by our 100-day money-back guarantee. Contact us within 100 days of delivery and we'll arrange a return and refund. Full details are in our refund policy.

Is it safe?

Please read the user guide before first use, start on a low setting, wear it over a thin layer of clothing and don't use it while sleeping. Kalmi is a comfort product, not a medical device. If you're pregnant, have a medical condition, reduced sensation or an implanted device such as a pacemaker, check with your GP first.

Where is Kalmi based?

Kalmi is a UK brand. We ship across the UK with free tracked delivery, and a real person answers every message.

Still have a question? Get in touch.

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